Client Reviews & Testimonials
Client Reviews & Testimonials
Trusted Veterinary Care in Plattsburgh, NY
At Plattsburgh Animal Hospital, we know that the best measure of our success is the trust and satisfaction of the pet owners we serve. Every visit is an opportunity to provide compassionate, high-quality veterinary care that supports not only your pets’ health, but your peace of mind as well. We are proud to be a trusted choice for veterinary services in Plattsburgh, NY, and surrounding communities, including Clinton, Essex, and Franklin County. The kind words of our clients inspire us every day to continue delivering exceptional care to the pets and families we serve.
On this page, you’ll find just a few examples of the real experiences pet owners have shared about our team and our hospital. We invite you to read their stories—and we hope to add yours, too.
What Our Clients Are Saying
Expert Emergency Care & Dedicated Service
“To have an Animal Hospital open 7 days a week in the North Country is extremely valuable to us, pet owners. I was able to bring my dog to them on a Sunday for vet care. The staff and vet onsite were so friendly and helpful, and made us feel very well taken care of. I live in Massena, and it was definitely worth the hour and a half drive to receive great care. Highly recommend”
Jennifer B.
North Country Pet Owner
Expert Emergency Care & Surgical Support
“Had an emergency visit quite some time ago, got in right away, and they fixed my baby up! All kittens were born sick, and unfortunately, Bryn’s eye progressed overnight to the point of needing removal. They offer Scratchpay, which has been so helpful, and they are all kind and helpful.”
Kaitlyn B.
Clinton County, NY
Advanced Surgical Care & Dedicated Service
“I’ve had a great experience every time I’ve been to PAH. They always get me in within a couple of days of requesting an appointment. Dr. Heatherton was great when my dog was diagnosed with a mast cell tumor and got her in quickly to have it removed. I have to drive close to two hours to get there, but they’re better than my local clinics!”
Kiersten G.
North Country Pet Owner
Why Our Clients Trust Plattsburgh Animal Hospital
Comprehensive services: from routine wellness and preventative care to advanced surgical procedures, CT scans, and emergency care.
Same-day appointments & emergency support: because your pet’s health can’t wait.
A calm, caring approach: we understand how important your pet is to your family and treat them with the compassion they deserve.
Experienced veterinary team: our doctors and staff bring advanced expertise, supported by state-of-the-art equipment and a collaborative approach.
Personal connection: as a small community practice, we value building lasting relationships with our clients and their pets.
We’d Love to Hear Your Story!
Have you and your pet had a great experience at Plattsburgh Animal Hospital? We would love to hear from you. Your feedback not only helps us improve, but also helps other local pet owners feel confident when choosing our hospital for their pet’s care.
Leave us a review on our Google Business Profile — and thank you for being part of our extended PAH family.